⚙ Cloud Operations

Your cloud, running like clockwork.

SysOps, DevOps, and solution architecture under one SLA — with CI/CD pipelines, 24×7 operational support, and a team that treats your infrastructure as if it were their own.

99.98%
Uptime SLA
24×7
Operational coverage
< 5 min
Avg. incident response
DevOps + SysOps
Combined under one SLA
WHAT WE DELIVER

Complete managed cloud operations.

24×7 Managed SysOps

Round-the-clock infrastructure operations — monitoring, incident response, patch management, backup verification, and capacity planning — so your team sleeps easy.

24×7 monitoringIncident responsePatch managementCapacity planning

DevOps & CI/CD Pipelines

CI/CD pipeline design, implementation, and management — automated testing, security scanning, and zero-downtime deployment strategies across your development workflow.

GitHub Actions / JenkinsArgoCDBlue-green / canaryPipeline security

Cloud Architecture & Design

Solutions architecture for new workloads — right-sizing compute, selecting appropriate managed services, designing for high availability, and documenting architecture decisions.

HA architectureService selectionArchitecture reviewADR documentation

Performance Monitoring & Optimisation

Real-time performance monitoring across your entire stack — application, infrastructure, and database — with proactive tuning before issues impact end users.

APM / infrastructureDatabase tuningAuto-scalingPerformance SLAs

Disaster Recovery & Business Continuity

DR architecture design, regular failover testing, and documented runbooks — ensuring your applications can recover from any failure within your agreed RTO and RPO.

DR architectureFailover testingRTO / RPORecovery runbooks

Release Management

Structured release management — change control, deployment scheduling, rollback procedures, and post-deployment validation — minimising risk with every production change.

Change controlDeployment schedulingRollback proceduresPost-deploy validation
OUR SLA

What you can hold us to.

Infrastructure uptime SLA99.98%
Critical incident response< 5 min
P2 incident response< 30 min
Patch deploymentMonthly cycle
DR test frequencyQuarterly

SLA backed by financial penalties

We commit to our uptime and response SLAs in the contract — with service credits if we miss them. Accountability, not aspiration.

Dedicated operations team, not a shared pool

Your environment is assigned to a dedicated ops team who know it inside out — not a generic shared resource pool.

Full observability from day one

We instrument your entire stack on onboarding — metrics, logs, and traces — so we always know what is happening before you do.

WHY INTRINSICS

Ops done right feels invisible.

AWS, Azure, and GCP certified engineers

Every engineer holds cloud platform certifications relevant to your environment — AWS SysOps, Azure Administrator, or GCP Professional Cloud DevOps.

Security is part of operations, not separate

Every change, every deployment, every patch goes through a security review — ops and security are not separate functions in our model.

Monthly operational reviews with your leadership

We meet with your leadership monthly to review performance metrics, upcoming changes, risk items, and cost trends — full transparency.

Onboarding & instrumentationWeek 1-2
Baseline & DR reviewWeek 2-3
24×7 ops handoverWeek 4
First monthly ops reviewMonth 2
Continuous improvementOngoing
GET IN TOUCH

Book a free operations assessment.

We will review your current cloud operations setup, identify gaps and risks, and propose an operations model that fits your team and your SLAs.

★★★★★

We handed over our entire AWS operations to Intrinsics 18 months ago. Since then our uptime has been 99.99% and our team has been able to focus entirely on product.

KM
Karan Mehta
CTO, B2B SaaS Platform

Or email: support@intrinsics.in

GET STARTED

Ready to hand off your cloud ops?

Book a free operations assessment — we will review your current setup and propose a model that works.